A-dec Customer Service. Get the Help and Support You Need.
We deliver the best ownership experience in the industry by offering you personal, professional, and consistent support.
It all begins with A-dec Customer Service and our commitment to doctors and authorized dealers around the world. Contact us today to see how we can help!
Due to the recent COVID-19 Coronavirus pandemic, A-dec UK are following current Government recommendations regarding safety within the workplace and some of our office staff are taking the precaution of working remotely. Please either contact our team directly on their email or direct dial number if you have it or, if you require a callback, please email email@example.com and a member of our team will contact you shortly.
If you are a dental engineer and require technical assistance immediately, please message the A-dec Customer Service WhatsApp on 0794 000 8496. Thank you for contacting A-dec and we apologise for the inconvenience during this time.
UK Distribution Center
11 Liberty Way
Nuneaton, Warwickshire CV11 6RZ England
Hours of operation:
Available Monday to Friday from 8:30 a.m to 5:00 p.m Greenwich Mean Time
What upholstery colors does A-dec offer?
A-dec offers a variety of sewn and seamless upholstery color options. Visit the Upholstery Colors page to learn more and to order upholstery color samples
Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.
How do you clean an A-dec dental chair?
A-dec recommends cleaning dental chair upholstery using a solution of mild, non-ionic detergent and water, or commercially available cleaners containing no alcohol, bleach, or ammonia. Get more information in the A-dec Upholstery Maintenance Guide.
How do you maintain your dental unit waterlines?
A-dec recommends doctors maintain their waterlines with A-dec ICX water treatment tablets, monitor the water quality, and use a shock treatment for effective and practical care of self-contained waterlines. Read more in the A-dec Waterline Maintenance Guide.
Can I order product literature online?
Authorized A-dec Dealers can request additional product literature online. Login to Partner Resources and use the Literature Order Form to request documents.