A-dec UK customer service representative

A-dec Customer Service. Get the Help and Support You Need.

We deliver the best ownership experience in the industry by offering you personal, professional, and consistent support.

It all begins with A-dec Customer Service and our commitment to doctors and authorized dealers around the world. Contact us today to see how we can help!

Due to the recent COVID-19 Coronavirus pandemic, A-dec UK are following current Government recommendations regarding safety within the workplace and some of our office staff are taking the precaution of working remotely. Please either contact our team directly on their email or direct dial number if you have it or, if you require a callback, please email customer.service@a-dec.co.uk and a member of our team will contact you shortly.

If you are a dental engineer and require technical assistance immediately, please message the A-dec Customer Service WhatsApp on 0794 000 8496. Thank you for contacting A-dec and we apologise for the inconvenience during this time.

Contact Information

UK Distribution Center
Austin House
11 Liberty Way
Nuneaton, Warwickshire CV11 6RZ England

Email: info@a-dec.co.uk
Phone: 0800-233-285

Hours of operation:
Available Monday to Friday from 8:30 a.m to 5:00 p.m Greenwich Mean Time

2020 A-dec Closure Dates

10 April
13 April
8 May
25 May
31 August
25 December - 1 January

A-dec UK customer service rep David

David Miles

Customer Service Team Leader & Technical Training Manager
07718-786-022
David.Miles@a-dec.co.uk 
A-dec UK customer service rep Andy

Andy Kemp

Customer Technical Support Representative
024-7635-0901
customer.service@a-dec.co.uk
A-dec UK customer service rep Kelly

Kelly Roberts

Customer Technical Support Representative
024-7635-0901 
customer.service@a-dec.co.uk
A-dec UK customer service rep Paige

Paige Stonely

Customer Service Support
024-7635-0901 
customer.service@a-dec.co.uk

What upholstery colors does A-dec offer?
A-dec offers a variety of sewn and seamless upholstery color options. Visit the Upholstery Colors page to learn more and to order upholstery color samples 

Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.

How do you clean an A-dec dental chair?
A-dec recommends cleaning dental chair upholstery using a solution of mild, non-ionic detergent and water, or commercially available cleaners containing no alcohol, bleach, or ammonia. Get more information in the A-dec Upholstery Maintenance Guide.

How do you maintain your dental unit waterlines?
A-dec recommends doctors maintain their waterlines with A-dec ICX water treatment tablets, monitor the water quality, and use a shock treatment for effective and practical care of self-contained waterlines. Read more in the A-dec Waterline Maintenance Guide

Help me compare A-dec dental products.
Find the right A-dec solution for you. Learn more and compare A-dec dental chairs, A-dec dental delivery systems, and A-dec dental lights.

Can I order product literature online?
Authorized A-dec Dealers can request additional product literature online. Login to Partner Resources and use the Literature Order Form to request documents.

Compare products

Compare Dental Chairs

Compare A-dec dental chair features.
A-dec UK Showrooms

A-dec Showrooms

Visit one of A‑dec's prestigious showroom facilities.
Gallery

Gallery

See photos of popular A-dec dental equipment configurations and full operatories.